Privacy Policy

At TRADO, we take your privacy seriously. This Privacy Policy is designed to provide you with a comprehensive understanding of how we collect and use your information through the online platforms, including but not limited to our website www.trado.trade ("Website"), the information provided to us by you through our Telegram Channel, WhatsApp, Twitter Account, Facebook Account, Google+, Quora, and any other websites owned and operated by TRADO (collectively referred to as "Site(s) and the Service").

By accessing or using our Site(s) and the Service, you agree to be bound by the terms and conditions outlined in this Privacy Policy, as part of our Terms and Conditions of Use. If you do not agree to these terms, please refrain from accessing or using our Site(s) and/or the Service.

We reserve the right to make changes to this Privacy Policy at any time. Any modifications, additions, or deletions will take effect immediately upon being uploaded on the Website. Your continued use of the Site(s) and/or Service after such modifications will signify your (a) acknowledgment of the modified policy and (b) agreement to comply with the modified policy.

Additionally, each time you utilize our Site(s) and/or the Service, you are providing consent to our processing of your information as outlined in this Privacy Policy, both currently and as amended by us in the future.

Data Processing and Transfer

Please note that "Processing" encompasses activities such as the use of cookies on a computer or any other means of information utilization, including but not limited to collecting, storing, deleting, using, combining, and disclosing information. All of these activities will occur in India, where we are located, and where our service providers may also be based.

It's essential to acknowledge that if you reside outside India, your personally identifiable information will be transferred to India, processed, and stored there according to Indian privacy standards, in line with the applicable data protection laws in India. By utilizing the Site(s) and/or the Service and providing us with information, you are consenting to this transfer and processing in India.

Information We Collect

At TRADO, we collect and utilize various types of personal data / information ("Personal Information") to provide you with the best possible experience and keep you informed. Below, we outline the types of information we collect:

Personal Information

First and Last Name
Email Address
Telephone or Mobile Number
Home or Other Physical Address, including Street Name, Pin Code, and City/Town Name
Information Collected via "Cookies" (details explained below)

We may also collect information about others, such as through a refer-a-friend program or in cases where a friend or spouse may be attending a class or workshop with you. However, we do not collect SPDI unless explicitly stated and consented to.

Purpose

We gather and use your Information for the following purposes:

Provide and Administer Products and Services

We collect, use, and disclose information to fulfill your requests for our products and services. This includes enrolling you in programs you've requested and communicating with you about your use of these products and services.

Optimize Your Experience

Our goal is to provide you with the best possible experience on our Site(s) and through our Service. To achieve this, we collect information that helps us understand your interests and preferences, enabling us to tailor our offerings to your needs.

Communication

Your personal information is collected to facilitate communication with you. This may involve updates, notifications, or other relevant information related to our Services or your account.

User Account Management

If you have a user account with us, we collect information to effectively manage and maintain your account. This helps us provide you with a seamless and personalized experience.

Understanding Needs and Preferences

By gathering information about your needs and preferences, we can continuously improve our products and services, ensuring they align with what matters most to you.

Compliance with Applicable Laws

We will only use or disclose your personal information in ways that are consistent with this policy and as required or authorized by applicable laws and regulations.

Our commitment is to handle your information responsibly and transparently, always striving to enhance your experience while respecting your privacy and the trust you place in us.

How We Use Your Information

Use of Contact Information

We use your contact information to provide you with information about our products, special offers from our marketing alliances, newsletters, updates about our company (including changes to our privacy policy), and other communications we believe may be valuable to you.

If you provide your postal address, you may receive periodic mailings from us with information on new products and services or upcoming events. If you prefer not to receive such mailings, please let us know via email at team@trado.trade. It may take up to 60 days to deactivate promotional messages from the date of receiving the request.

When you initially provide your contact information, you have the choice to receive periodic email communications from us or opt-out of email communications. If you initially consented to receiving emails from us but would like to change your preference, please notify us via email at team@trado.trade.

Those who provide telephone numbers may receive phone calls from us regarding new products, services, or upcoming events. If you wish not to receive phone calls from us in the future, please let us know via email at team@trado.trade.

Community

Users who register for our social media services may receive announcements and administrative messages through email and other types of direct messages as part of this service. These communications are integral to the promotional service, and opting out may not be available.

If you register for membership on our community social website, your full username and your profile image (if provided) may be visible to other visitors and members of the community site. Privacy settings can be adjusted to make this information available only to the members you choose to connect with ("Friends").

Cookies and Log Data

We use "cookies" to personalize information provided to you directly on the Site(s) and through the Service and to record your visits to the Site(s) and the Service. These cookies do not store personally identifiable data.

Most browsers accept cookies by default, but you can usually modify your browser settings to decline them.

Demographic information and data on how you interact with the Site(s) and the Service, as well as our emails, may be collected through tracking devices like web beacons.

Our servers automatically record your activity on the Site(s) and the Service (Log Data). This may include your IP address, browser type, the domain from which you are visiting, the web pages you visit, the search terms you use, and any advertisements you click on. Log Data is used to monitor the use of the Site(s) and the Service and for technical administration. We do not associate your IP address with any other personally identifiable information, except in the case of investigating a violation of the Terms of Use.

Disclosure of Your Information

At TRADO, your privacy and data security are of utmost importance. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. We are dedicated to safeguarding your personal information and will not share, sell, license, lease, or otherwise disclose your information to third parties, except as outlined below:

Agents and Contractors

We may share information with agents or contractors who assist us in providing support for our internal operations. We will take all reasonable steps to ensure that these agents or contractors adhere to strict privacy procedures and maintain the confidentiality of your personal information.

Combining Information

Information you provide and data about your participation on our Site(s) and the Service may be combined with other personally identifiable information available from our records and other sources. This amalgamated information is used to enhance the efficiency of our future marketing efforts and may also be shared with other marketers to bring you offers of interest.

Google Analytics

We subscribe to Google Analytics, a web analysis service provided by Google Inc. This subscription allows Google to use information about your participation on the Site(s) and the Service. Google utilizes this data to track and analyze the use of our Site(s), prepare reports, and share them with other Google services (e.g., Google Remarketing and Demographics and Interest Reporting). The aim of this tracking is to provide customized advertising reflecting your online preferences. You can opt-out of Google Analytics for Display Advertising using Google's Ads Settings or opt-out of Google Analytics using the Opt-out Browser Add-on.Third-party vendors, including Google, may display our ads on sites across the Internet and use first-party and third-party cookies to inform, optimize, and serve add based on your past visits to the Site(s).

Legal Compliance

The information we collect may be disclosed when legally required. This may occur at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

Public Disclosures

Please be aware that when Personally Identifiable Information is voluntarily disclosed in discussion forums or other public areas on the Site(s) or Service, that information, along with any details disclosed in your communication, can be collected and used by third parties. This may result in unsolicited messages from third parties. Such activities are beyond our control, and this Policy does not apply to such information.Any submissions to chat rooms or other public areas on the Site(s) are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, we advise against making any submission.

Security Practices

We have implemented reasonable security practices and procedures in accordance with applicable law to ensure safety of our personal data.

Contact Information

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please don't hesitate to contact us our Grievance Officer at:

Email: team@trado.trade

Last updated: 9/7/2025

TRADO is a Software as a Service (SaaS) Company & your gateway to seamless and empowered trading experience. We specialize in crafting innovative solutions to enhance the journey of traders. Built by Skilled IITians & Experienced Traders, combines cutting-edge technology with user-friendly interfaces, ensuring that you trade with efficiency, accuracy, and confidence.